← Spanio

Help

Common questions are answered below. If yours isn't, write to us using the form.

How is my number computed?

Your answers map onto risk factors from published longevity research — peer-reviewed studies on sleep, movement, food, drinking, smoking, weight, stress and connection. Each habit carries an evidence-based weight; combined, they draw your two trajectories. The gap between them is your number. It is an educational estimate, shown with its range — not medical advice.

How do I cancel?

One tap: your plan page → Membership → Cancel membership. Access runs to the end of the paid period, and your number stays free after that.

How does billing work?

Membership is $19.50 for the first month, then $39/month. Payments are handled by Stripe; you can change card or download invoices from the billing portal any time.

Is my data private?

Your answers are never sold. We never send health answers to advertisers or analytics. You can delete your account — and everything with it — from your Account page, after typing DELETE to confirm.

My number went down. Is that normal?

Yes. The number is recalculated from your current answers, so it can go down as well as up. Your plan adjusts to match.

Still stuck? Write to us.

Or email support@spanio.app — same inbox.

Spanio provides educational, research-based estimates about lifestyle habits — not medical advice, diagnosis, or treatment.